Terms of Service

1. Introduction and Acceptance

These Terms of Service ("Terms") govern your access to and use of the website located at sixeeslabs.com (the "Website"), which is operated by Sixees Labs (Pty) Ltd ("Sixees Labs", "we", "us", or "our").

By accessing or using the Website you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use the Website.

2. Scope — Website Only

These Terms apply to the Website only.

The Website is an informational and marketing site. It provides information about Sixees Labs, our team, and the products and services we offer (including, without limitation, ConfluxIQ and Babel Shield). The Website itself does not provide any of those products or services.

Use of any Sixees Labs product or service is governed by separate written agreements (such as a Master Services Agreement, Statement of Work, Data Processing Agreement, end-user terms, or product-specific terms of service). Nothing on the Website constitutes an offer to provide products or services, and nothing on the Website creates a contractual obligation on Sixees Labs to do so. Where there is any conflict between these Terms and the terms applicable to a Sixees Labs product or service, those product or service terms prevail in respect of that product or service.

3. Use of the Website

3.1 Eligibility

You may use the Website if you are at least 18 years of age (or the age of legal majority in your jurisdiction). If you are using the Website on behalf of an organisation, you represent that you have authority to act for that organisation.

3.2 Permitted Use

We grant you a limited, non-exclusive, non-transferable, revocable permission to access and view the Website for your personal, internal business, or informational use, in accordance with these Terms.

3.3 Prohibited Conduct

You agree not to:

• Use the Website in any way that violates applicable law or regulation.
• Attempt to gain unauthorised access to the Website, its underlying systems, or any account or network connected to it.
• Probe, scan, or test the vulnerability of the Website, or breach or circumvent any security or authentication measures.
• Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of any part of the Website, except to the extent expressly permitted by law.
• Interfere with or disrupt the integrity, performance, or availability of the Website (including by transmitting viruses, malware, or other harmful code).
• Use automated means (including bots, scrapers, or crawlers) to access, copy, or harvest content from the Website beyond what is permitted by our robots.txt and otherwise reasonable use by search-engine indexers.
• Use the Website to send unsolicited communications, spam, or other content that we have not authorised.
• Copy, reproduce, republish, frame, mirror, sell, rent, sublicence, or otherwise commercially exploit any part of the Website without our prior written consent.
• Misrepresent your identity or affiliation, or impersonate any person or entity.
• Use the Website for any purpose that is unlawful, fraudulent, harmful, or that infringes the rights of others.

We reserve the right to investigate and take appropriate action against any breach of these Terms, including blocking access to the Website.

4. Forms, Submissions, and Communications

4.1 Submissions

When you submit information through a form on the Website (for example, a contact form, demo request, newsletter sign-up, event registration, or job application), you confirm that the information you provide is accurate, complete, and not misleading, and that you have the right to provide it.

You are responsible for ensuring that any information you submit does not contain confidential, sensitive, or special-category Personal Information beyond what is necessary for the purpose of your submission. Please do not submit unsolicited confidential information, payment details, government identifiers, or other sensitive data through Website forms.

4.2 How We Process Submissions

We process information you submit in accordance with our Privacy Policy. This includes how we handle the use of AI-assisted tools when triaging and responding to enquiries.

4.3 Feedback

If you send us feedback, suggestions, or ideas about the Website or about our products or services ("Feedback"), you grant us a perpetual, irrevocable, royalty-free, worldwide licence to use, modify, and incorporate that Feedback into our products, services, and operations without obligation or compensation to you.

5. Intellectual Property

5.1 Website Content

All content on the Website — including text, copy, graphics, logos, icons, images, video, audio, design, source code, look and feel, and any other material — is owned by Sixees Labs or its licensors and is protected by South African and international intellectual-property laws. All rights are reserved except where expressly granted in these Terms.

5.2 Trade Marks

"Sixees Labs", "ConfluxIQ", "Babel Shield", and associated logos and visual identities are trade marks of Sixees Labs (Pty) Ltd. You may not use these marks without our prior written consent, except to identify Sixees Labs in good-faith references that do not imply endorsement.

5.3 Limited Personal Use

You may view, download, and print pages of the Website for your personal, non-commercial use or internal business reference, provided you do not modify the content and you retain all copyright, trade mark, and other proprietary notices. Any other use requires our prior written consent.

5.4 Press and Media

If you are a journalist, analyst, or member of the press and wish to use Sixees Labs trade marks or content in editorial coverage, please contact us at the address in Section 12.

6. Information on the Website

The information on the Website is provided for general informational purposes only. While we take reasonable care to ensure the information is accurate and up to date at the time of publication:

• We make no representation or warranty that the information is complete, current, error-free, or fit for any particular purpose.
• Product features, pricing, availability, and capabilities described on the Website may change without notice and may differ from what is actually available under a signed engagement.
• Case studies, testimonials, benchmarks, and forward-looking statements describe outcomes in specific circumstances and are not a guarantee of similar results.
• Nothing on the Website constitutes legal, financial, tax, regulatory, or other professional advice. You should obtain independent professional advice before acting on any information provided on the Website.

Pricing and product information shown on the Website is indicative only. Binding pricing and product terms apply only under a signed Statement of Work, Order Form, or product-specific agreement.

7. Third-Party Links and Content

The Website may contain links to third-party websites, services, or resources, and may embed third-party content (such as videos, social-media posts, or analyst reports). We provide these links and embeds for convenience only. We do not control, endorse, or assume responsibility for any third-party site, service, or content, and your use of any third-party site or service is at your own risk and subject to the third party's own terms and privacy policies.

8. Service Availability

We endeavour to keep the Website available and operating correctly but we do not guarantee uninterrupted, error-free, or completely secure access. The Website is provided on an "as is" and "as available" basis. We may, at our discretion and without notice, modify, suspend, or discontinue all or any part of the Website (or any feature, content, or functionality on it) at any time.

9. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ALL CONTENT, INFORMATION, AND MATERIALS ON IT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING (WITHOUT LIMITATION) WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND FREEDOM FROM ERRORS OR HARMFUL COMPONENTS.

WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SIXEES LABS (PTY) LTD, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR ANY CONTENT ON IT, REGARDLESS OF THE THEORY OF LIABILITY.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE TERMS SHALL NOT EXCEED ONE THOUSAND SOUTH AFRICAN RAND (ZAR 1,000).

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

11. Indemnification

You agree to indemnify, defend, and hold harmless Sixees Labs (Pty) Ltd and its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your use of, or access to, the Website.
• Your breach of these Terms.
• Your violation of any applicable law or the rights of any third party.
• Any content or information you submit through the Website.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict-of-law principles.

Any dispute arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of the Republic of South Africa, save that Sixees Labs may bring proceedings in any other jurisdiction where necessary to protect its rights.

If you are a consumer in the European Union or United Kingdom, nothing in these Terms affects your statutory rights under applicable consumer-protection laws, and you may bring proceedings in the courts of your country of residence.

13. Changes to These Terms

We may modify these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, post a notice on the Website. Your continued use of the Website after such changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Website.

14. General Provisions

14.1 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Sixees Labs in relation to your use of the Website, and supersede any prior agreement or understanding between you and Sixees Labs in relation to the Website. They do not affect any separately signed agreement between you and Sixees Labs in relation to our products or services.

14.2 Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, and the remaining provisions shall continue in full force and effect.

14.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision.

14.4 Assignment

You may not assign or transfer these Terms, or any of your rights or obligations under them, without our prior written consent. We may assign these Terms without restriction in connection with a merger, acquisition, corporate restructuring, or sale of assets.

14.5 Force Majeure

We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including acts of God, natural disasters, fire, flood, war, terrorism, pandemics, civil unrest, government actions, utility outages, internet outages, or failures of third-party services.

14.6 No Agency

Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Sixees Labs.

14.7 Survival

Sections that by their nature should survive termination or expiry of these Terms — including Sections 4.3 (Feedback), 5 (Intellectual Property), 9 (Disclaimer of Warranties), 10 (Limitation of Liability), 11 (Indemnification), 12 (Governing Law and Jurisdiction), and this Section 14 — shall so survive.