Sub-Processors
Last reviewed: June 2026 · Sixees Labs (Pty) Ltd · sixeeslabs.com
Sixees Labs (Pty) Ltd, the developer of the ConfluxIQ and Babel Shield platforms, engages the sub-operators (sub-processors) listed below to help deliver and operate those platforms and related services. Each is bound by written data-processing terms equivalent in substance to the obligations Sixees Labs owes its clients, in line with our Data Processing Agreement and the Protection of Personal Information Act (POPIA).
Before engaging a sub-operator we review its data-protection and security posture, and we review the full chain at least annually. The Location below is where data is processed for Sixees Labs — the POPIA-relevant fact — not the vendor's headquarters. Select a sub-operator's name to view its privacy policy.
We give clients at least 14 days' prior written notice before adding a new sub-operator. To question this list or be notified of changes, contact our Information Officer at [email protected].
| Sub-processor | Location | Purpose | Privacy contact | Compliance & security |
|---|---|---|---|---|
| Amazon Web Services, Inc. | AWS Africa (Cape Town) af-south-1 (primary); service-availability fallback across EU (Ireland) eu-west-1 and US regions us-east-1, us-east-2, us-west-1, us-west-2 |
Cloud infrastructure, compute, storage, managed database, and AI/ML platform underpinning ConfluxIQ and Babel Shield; transactional email via Amazon SES (notifications, alerts, password resets, billing communications) | AWS contact | AWS Security · sub-processors |
| Anthropic, PBC | United States | LLM inference (Claude) for AI-assisted analytics and natural-language features | Anthropic Privacy Center | trust.anthropic.com · sub-processors |
| Google LLC | United States; EU where Workspace EU data residency is elected | Google Workspace (mail, calendar, docs, collaboration) for internal operations; Gemini for LLM processing where deployed | Google privacy portal | Google Cloud Security · sub-processors |
| OpenAI OpCo, LLC | United States | LLM inference (GPT family) for AI features where deployed; zero-retention API configuration where supported | OpenAI Privacy Center | trust.openai.com |
| Airbyte, Inc. | United States (Airbyte Cloud) | Data integration / ETL pipelines ingesting client-authorised data into ConfluxIQ and Babel Shield | [email protected] | trust.airbyte.com |
| Slack Technologies, LLC (a Salesforce company) | United States | Internal team communications | Slack privacy | Slack Security · Salesforce sub-processors (PDF) |
| Asana, Inc. | United States | Project / task management for engagement planning, delivery tracking, and operational workflows | Asana data-rights form | trustcenter.asana.com · sub-processors |
| Atlassian Pty Ltd | Atlassian Cloud — multi-region (EU or US, per Cloud config) | Jira Service Management — help desk / support tickets and engagement-related communications | Atlassian Trust | Atlassian Trust Center · sub-processors |
| JetBrains s.r.o. | Czech Republic (EU); telemetry / AI Assistant inference may route via JetBrains-controlled EU and US endpoints | IDEs and data tools for ConfluxIQ and Babel Shield platform engineering (DataSpell/DataGrip for client-data work; IntelliJ/PyCharm and related for engineering); JetBrains AI Assistant where enabled | [email protected] | trust-center.jetbrains.com · sub-processors |
This list mirrors Schedule B of our Data Processing Agreement. All AWS services are operated by Amazon Web Services and are covered under the AWS entry above. Locations reflect where data is processed for Sixees Labs under POPIA, not vendor headquarters.